Bookings related to AFF jumps/courses, coaching, and custom rigging services are handled on a case-by-case basis via either the gear maintenance booking platform or the contact form.
ParachuteMe byTM® will make every effort to meet your needs, within reasonable limits.
All bookings are subject to various factors, including location, jumper experience, weather conditions, dropzone availability, and accommodation options. These factors fall outside of ParachuteMe byTM®'s scope of responsibility.
Given the nature of these services, once a booking is made, additional and more specific terms and conditions might be provided before final confirmation.
1. Booking Confirmation
All booking requests are provisional until personally confirmed by ParachuteMe byTM®.
The automatic confirmation you receive from the booking system is not final.
ParachuteMe byTM® will usually confirm your booking within 24 hours.
2. Inspections and Repairs
Each piece of gear will undergo a thorough inspection.
If no issues are found, I will provide you with a pickup date.
If repairs or part replacements are needed, I will contact you to explain the work, possible costs, and revised pickup timeframe.
In some cases (e.g., AAD service at manufacturer, order of spare parts, and others), you may be asked to pick up your gear temporarily and return it at a later date for completion of the work. This helps ensure there is space for other people to benefit from the services provided.
3. Prices and Payments
Prices are listed as “from X,- DKK” and include VAT/MOMS.
Final costs depend on the actual condition of your gear and any repairs, spare parts or materials required.
Payment is due upon pickup, unless otherwise agreed.
4. Pick-Up and Storage
ParachuteMe byTM® is not a storage facility. Once your gear maintenance is completed, you will be notified that your gear is ready for pick-up.
You have up to 7 calendar days from this notification to pick-up your gear. After this grace period, a storage fee will apply:
- 35,- DKK per day for the next 7 days.
- 65,- DKK per day thereafter.
These fees are intended to ensure that workspace remains available and that timely service can be provided for all customers/skydivers.
If you anticipate a delay in picking up your gear, please contact ParachuteMe byTM® in advance so that arrangements can be discussed.
5. Cancellations & No-Shows
If you cannot make your booking, please get in contact as soon as possible.
Repeated no-shows without notice may result in limitations on future bookings.
The latest you can give notice is 12H before your scheduled booking slot.
To use a camera-mounted helmet, you must, at minimum, follow your country's regulations and safety recommendations. Generally, a minimum of 200 jumps is required, and proper coaching from a skydiving instructor, Safety & Training Advisor, or professional camera flyer is strongly advised.
When purchasing a camera mount from ParachuteMe byTM®:
You acknowledge that having a camera mounted on your helmet increases the risk of entanglement with your own or another skydiver's gear, as well as with the aircraft fuselage.
In the event of a collision with the aircraft, another skydiver, or a parachute, the camera mount may break, potentially resulting in the loss of your camera. You are solely responsible for this loss.
If the mount detaches, the camera will fall to the ground (or water). Any damage to third parties caused by the falling camera is your liability, including any associated expenses.
Most items are made to order, and as ParachuteMe byTM® may be traveling for work, shipping may take a few weeks. Estimated timelines will be communicated when your order is confirmed.
No items will be manufactured without confirmation of the initial payment.
No orders will be shipped without full payment.
ParachuteMe byTM® primarily accepts payments via bank transfer. Due to the nature of the services, an alternative payment method may be agreed upon during the booking process.
For Periodical Gear Maintenance the prices include VAT and are set as "from X,- DKK". The expect final amount will be confirmed when the inspection is performed, which can still vary slightly.
ParachuteMe byTM® primarily accepts payments via bank transfer.
For certain products and/or services, a deposit may be required to secure production. This deposit will be deducted from the final payment when the product is ready for shipment.
All prices are in DKK (Danish kroner) and include VAT.
When ordering via the Web Store, you acknowledge that products are made to order, which may affect delivery times. This is due to the nature and scope of ParachuteMe byTM®'s services.
Your order is only valid once you receive a confirmation email, which will include:
An estimated production time.
Payment details for the deposit (if applicable).
ParachuteMe byTM® aims to ship orders as soon as they are ready.
No item will be delivered until the final payment has been received.
If preferred, personal pick-up/delivery may be arranged—please contact ParachuteMe byTM® before placing an order to discuss this option.
Shipping is not available to all countries. If unsure, contact info@parachutemebytm.com or use the contact form before ordering.
In accordance with the Danish Purchase Act, there is a 2-year right of complaint for defects in material and/or manufacturing.
This right does not apply to errors or damage caused by improper handling of the product.
ParachuteMe byTM® will cover reasonable return costs in the event of a valid complaint.
For complaints, contact:ParachuteMe byTM®
Email: info@parachutemebytm.com
CVR: 42879975
Packages sent with cash on delivery will not be accepted.
If a refund has been agreed upon, you will be asked to provide your bank details for the transfer.
There is a 14-day full return policy on goods purchased from the Web Store, calculated from the day you receive your order.
Return shipping costs are the responsibility of the customer.
Cancellations must be reported within 14 days of purchase, and the product must be returned within 14 days of cancellation. Notification of cancellation must be sent to info@parachutemebytm.com, clearly stating your intent to withdraw from the purchase.
Condition of the Item Upon Return:
You are only responsible for any decrease in value resulting from handling beyond what is necessary to determine the nature, properties, and functionality of the item.
If the item has been used beyond basic testing, a partial or no refund may be issued, depending on its resale value.
To receive a full refund, the product must be returned in the same condition as if tested in a physical store.
If you have a complaint about a product purchased from the Web Store, you may file a complaint with:
The Danish Competition and Consumer Authority's Center for Complaint Resolution
Carl Jacobsens Vej 35, 2500 Valby
www.forbrug.dk
If you are an EU resident, you may file a complaint via the EU Commission's Online Dispute Resolution (ODR) platform:
http://ec.europa.eu/consumers/odr/
When submitting a complaint, include the email: info@parachutemebytm.com
ParachuteMe byTM® reserves the right to update these Terms & Conditions at any time.
By using ParachuteMe byTM®'s services and purchasing products, you confirm that you have read and accepted these terms.
For any questions, contact info@parachutemebytm.com.